The same old story
Everyone who ever had to move from one country to another for a longer period of time knows that the puny 20-23kg luggage limit offered by most airlines is simply not enough. He or she also knows that sending your stuff instead of taking it with you is costly and not always easy. Let’s just say you might have good reasons not to let the Kyrgyz postal system get its hands on any parcel that contains valuables, and not just because it will take several months to actually get delivered to a randomly chosen post office within a 50km radius of the address indicated.
So one alternative option is using the cargo department of airlines. Unfortunately, this is tedious as well, as you have to do the paperwork for the customs on your own. I fondly remember writing a letter in Russian to the head of the customs at Bishkek’s Manas Airport a couple of years ago, asking him for permission to send my parcel. By hand. Nobody had apparently found it necessary to develop a form for such occasions.
Instead of sending my stuff from Kyrgyzstan to Switzerland and then to the US, I asked Ala to store it and send it directly to the US once I had a permanent address there. I didn’t want to put her through the hassle with the customs, so I decided to ask a specialized company (AriCargo) to take care of that part. Of course if you hire and pay for such a company, you assume that they will take care of all the bureaucracy. And, unsurprisingly, you would be wrong.
So one nice morning, I received a call from Turkish Cargo, threatening to charge me a storage fee if I didn’t pick up the parcel within the next two days. Also, they mentioned something about customs procedures not being finalized. And so it turned out that sending a parcel via cargo in the US is not that dissimilar to the same experience in Dubai or Kyrgyzstan.
You head out to the airport to discover that it is even more sprawling than you would imagine when you trundle through as a tourist. You also discover that anything outside the arrival hall is designed based on the assumption that you have a set of wheels. I felt a bit lost at times dragging my suitcase (emptied to be filled with the parcel) across endless parking lots, or maneuvering across giant storage halls with futuristic fork lift trucks. A car would’ve been handy indeed, but so I drove out to the end of the subway, took the airport train to Federal Circle and hopped onto a shuttle bus that brought me to the Turkish Cargo’s office. There I was handed a form that I had to deliver to the US customs. So I drove back to Federal Circle and took another shuttle to the US Customs and Border Protection.
Now, the guys from the CBP are the ones you always fear might find something wrong with your documents when you enter the US, so it was somehow comforting seeing a couple of elderly chaps sitting there (admittedly in uniform and full gear), chatting about baseball results. And of course they hand you a highly confusing form to fill out. So far it could have been anywhere in the world – but then the customs officer patiently helped me fill out the form, even thought it was already past the shift change at 5pm. Also, he didn’t put any stamp on the form I had brought from Turkish Cargo. “It’s all in the computer,” he explained (and he was correct).
While waiting for the shuttle that would drive me back to Federal Circle, I counted the incoming planes (about one every minute) and hummed that famous tune from one of the few Swiss music bands worth listening to:
And back to Federal Circle, to take the next shuttle to the Turkish Cargo office. It is also seems to be universal rule of cargo bureaucracy somewhere down the line, an unexpected and unexplained fee is being charged. This time it was a 50 USD ” import service charge” AriCargo had never mentioned. But as the other side was holding my parcel hostage, what could I do? Of course someone had also opened the package and made sure that all the items I had carefully arranged so that they would not move around during transport would lie around loosely instead. I was past caring at that point. After five hours of shuttling back and forth, I was just happy to haul my stuff back to my apartment.











